Conference and events cancellations - delegate FAQs

Why has the RCoA postponed/cancelled upcoming conferences and events?

As a professional body responsible for the specialty of anaesthesia, critical care and pain medicine throughout the UK, the RCoA takes seriously its responsibility to protect clinicians and the public from contracting COVID-19 and to ensure that the NHS is as prepared as it can be for increased demand.

As most of those attending our events are doctors and other health professionals, this move signals the RCoA’s concern to protect the NHS frontline workforce as best it can.

 

What happens now?

All delegates who have booked onto a cancelled/postponed event will receive a full refund.

 

How long will it take to receive my refund?

We endeavour to refund your course fee within 10 working days, however due to the volume of requests it may take slightly longer, please be patient with us during this busy time.

 

What if I want to transfer to a later date?

If you would like to transfer to an event at a later date, we ask that you wait for your refund and then re-book onto the new event.

 

Can I make a claim for the refund of my travel and accommodation costs?

As outlined in our booking conditions, we are unable to offer compensation for travel and/or accommodation costs that have already been incurred, or any administration charges relating to cancellation of travel tickets or accommodation.

 

Can’t find the answer to your query here?

If you can’t find the answer to your query in any of these FAQs then please email us at events@rcoa.ac.uk. We aim to respond to your email within 2 working days. We will respond to emails in the order in which they are received.